Privacy policy
⚠️ Draft — under legal review.
1. Who this covers and who is responsible
This policy covers ZetLink users (page owners and their teams) and the visitors and buyers of pages on ZetLink. ZetLink is the operator for account data. Data sent through a page’s forms, orders and bookings belongs to that page’s owner; ZetLink processes it on the owner’s behalf.
2. What we collect
From page owners: name, e-mail or Telegram ID, phone if given, page content and files, payment history (without card numbers), and device type and IP address for sign-in sessions. From visitors: cookie-free statistics — no IP address is stored; an anonymous hash that changes daily, country, device and referrer are used. From buyers: the name, phone, address and comment given in a form or order, and the Telegram ID when the order is placed inside Telegram, so status updates can be sent. No biometric data is collected.
3. Cookies and ad pixels
ZetLink statistics use no cookies. If a page owner connects ad pixels (Meta, Google, Yandex, TikTok, VK), they load only after the visitor agrees; the choice is remembered in that browser.
4. Why
To provide the service; deliver leads, orders and bookings to the page owner; tell buyers about the status of their order or booking; take payments; fight fraud and abuse; and meet legal duties.
5. Who we share with
Only with providers needed to run the service: hosting and file storage, payment providers (Payme, Click, Paddle, Telegram), Telegram, SMS and e-mail delivery, and an AI writing assistant (only the owner’s text, and only when they use an AI feature). If a page owner connects Google Sheets, a CRM or a webhook, that page’s leads and orders are sent there. Data is never sold or used for ZetLink advertising. Authorities receive data only where the law requires it.
6. How long we keep it
Account data: until the account is deleted. Leads and orders: until the page owner deletes them or their account. Statistics: 25 months. Sign-in codes: a few minutes. Deleting an account erases its pages, products, orders, bookings, leads and files and anonymises the person; payment records and moderation decisions are kept for as long as the law requires.
7. Your rights
You can ask to access, correct, export or delete your data and withdraw consent. Page owners do this themselves in settings (Export, Delete account). Buyers and visitors contact the page owner or privacy@zetlink.cc, and we pass the request on to the owner. We reply within 10 days.
8. Security
Encrypted connections and server-side sessions. Payment-provider keys and bot tokens are stored encrypted. Card data is never stored by ZetLink. The “My purchases” page opens only with an SMS code sent to the phone. In a breach we notify within the time the law requires.